Support โ€บ Kai Hub (AI Credits)

Kai Hub: your AI credit wallet

โšก Kai Hub (AI Credits)Updated 2026-07-18

Kai Hub is your single admin wallet for AI credits, metering & controls ยท one wallet for every Kai feature. It grants, meters, tops up, and governs the AI credits that every Kai/AI feature across Kredily modules consumes.

Kai Hub is admin-only

Kai Hub is the working surface for admins only. Other roles never see a balance:

  • Managers see โœจ Kai works quietly for your team โ€” "AI credits and metering are managed by your company admin. Every Kai feature in your modules just works โ€” no balances to think about."
  • Employees see โœจ Kai is included in your workspace โ€” "Ask Kai about leave, attendance or policies anytime. Usage is covered by your company โ€” nothing for you to manage."

The four tabs

Kai Hub is organised into four sub-tabs:

  • Overview โ€” your credit-balance hero card, low-balance banner, KPI row, and the burn-down and daily-calls charts.
  • Usage โ€” usage by module, per-feature drill-down, and usage by user.
  • Top-up & Billing โ€” credit packs, the buy flow, auto-recharge, and purchase history.
  • Settings โ€” AI Features, Modes, Employee Reserve, Caps & Limits, and Alerts.

A date-range selector in the header defaults to Last 30 days, with Last 7 days and Last 90 days options. A โšก Top up button sits in the header.

The credits model

One wallet feeds every Kai feature. Credits come from three sources and are drawn down in a set order:

  • Grant โ€” your subscription pool, granted per employee each month (for example, Professional ยท 500 employees ยท 15 cr/emp/mo pooled = a 7,500 cr monthly grant). The grant resets on the 1st.
  • Reserve โ€” the employee reserve, a ring-fenced share of the grant (default 20%) that keeps employee flows alive.
  • Top-up โ€” credits you buy. Top-up credits never expire and are consumed after monthly grant credits.

Estimated value is โ‚น1 per credit. Two execution modes govern cost: Kai Swift (fast, low-cost models) and Kai Genius (frontier models, reserved for the three features where depth pays for itself).

Where to go next

Explore the product: Kredily Kredily AI โ€” free to start for unlimited employees.
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