Track your expense claim

Every claim you raise is listed under My Claims, so you always know where it stands.

Find a claim

Open Expense → My Claims and search by merchant or claim ID. Each row shows the date, category, merchant, amount, whether a receipt is attached (📎), and the current status.

What the statuses mean

• Submitted — with your approver, awaiting a decision.
• Approved — signed off and queued for reimbursement. If it was approved for a different amount than you claimed (a partial approval), the approved amount is what gets paid.
• Rejected — an approver declined it. Open the claim with View to read the rejection reason.
• On Hold — a draft or a claim awaiting more information. Use Submit to send it on.

Common questions

• My claim was approved — when do I get paid? Approved claims are paid in your company's reimbursement run; timing depends on your finance team's schedule (often with salary).
• It was rejected — can I fix it? Read the reason, correct the claim (or add the missing receipt) and submit again.

When to contact support

If a claim shows Approved but hasn't been reimbursed well past your company's usual pay cycle, raise a ticket with the claim ID.