Support โบ Integrations
ICICI bank integration & salary payout
Integrate your ICICI corporate bank account with Kredily to pay salaries directly from the Salary Payout module โ no manual bank file.
One-time setup
- Go to the Salary Payout module โ Set up now to integrate your ICICI corporate account.
- Enter your Corp ID, User ID, and Login ID (Login ID is optional unless you created one).
- Log in to ICICI net banking and approve the integration with Kredily (this approval on the bank side is required before payouts work).
- Add your account details โ account title, account number, IFSC (these can be fetched and saved).
Pay salaries
- Add the employees you want to pay โ individually, or in bulk (download the Excel, fill salary details, upload via Bulk action).
- Review each employee and the salary to be paid.
- Select the employees and click Payout.
- An OTP is sent to the account holder's registered phone; enter it to authorise โ the payout is then released.
Tokens: some ICICI setups require generating/adding API tokens from the ICICI portal as part of enabling corporate payouts. Follow the on-screen setup and your bank's token steps.
Common issues
- Integration not working / payout blocked โ the integration likely isn't approved in ICICI net banking yet, or the Corp/User ID is wrong.
- OTP not received โ it goes to the account holder's registered number, not the operator's; confirm that number with the bank.
- Employee missing from payout โ they need valid bank details + IFSC on file (see Update bank details).
When to contact support
The account is integrated and approved but payouts still fail, or tokens won't validate โ raise a ticket with your company name and the error (don't retry a failed payout repeatedly).
Explore the product: Kredily Payroll Software โ free to start for unlimited employees.
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