Regularize attendance & approve requests

Regularization fixes attendance when a punch is missing or wrong — e.g. someone forgot to clock in, or worked but the log didn't capture it. Employees raise a request; managers/admins approve.

Employee — raise a regularization

1. Go to Attendance and find the day to fix.
2. Submit a regularization request with the correct in/out time and a reason.
3. It goes to your manager/admin for approval.

Admin/manager — approve

1. Open the regularization / approvals list.
2. Review the request against the logs and approve or reject.
3. Approved corrections update the attendance record (and feed payroll/LOP).

Settings that control regularization

In Attendance → Settings you can: - Set the attendance input cycle to match your policy. - Limit back-dated regularization — how many days back an employee may go (e.g. allow regularising the 5th up to the 14th, but no further). Enable and set the day limit.

Common issues

• "Can't regularize that date" — it's outside the allowed back-dated window; an admin can adjust the limit or apply the correction.
• Approved but pay didn't change — if payroll for that month is already processed/locked, the run needs recalculating to pick up the correction.
• No regularize option — the employee's rule/permissions may not allow self-regularization; check the rule.

When to contact support

Approvals are applied but logs/LOP still don't reflect them — raise a ticket with the employee ID and date.