Update employee profile & bank details (IFSC)

Keep employee profiles and salary bank accounts current — bank details in particular must be right before payroll disburses.

Update a profile

1. Open the employee in the Directory (employees can edit their own profile via self-service, subject to what your company allows).
2. Edit the Personal / Work / Finance details.
3. Save. Some fields (designation, department, manager) may be admin-only.

Update salary bank details

1. Open the employee → Bank / Finance section.
2. Enter the account holder name, account number, bank, and IFSC, and the payment mode.
3. Save and make it the active salary account.

The IFSC must be valid — it identifies the branch for the salary transfer. A wrong or missing IFSC is a common cause of failed payouts.

Common issues

• "IFSC not coming / not found" — double-check the 11-character code (4 letters + 0 + 6 digits). If a brand-new branch isn't recognised, contact support.
• Bank change didn't take effect for payroll — make sure the new account is active and was saved before the run was processed; otherwise recalculate.
• Can't edit a field — it may be admin-only or locked by your company's self-service settings.

When to contact support

A valid IFSC/account is saved and active but the payout still fails or uses the old account — raise a ticket with the employee ID.