Make an employee inactive, or remove them
When someone leaves your company, Kredily gives you three distinct actions — and picking the right one matters, because they behave very differently in payroll.
Which action do you want?
| You want to… | Use | What happens |
|---|---|---|
| Stop an employee from logging in / counting them as active, but keep their records (payslips, attendance history) | Mark inactive | Status changes to Inactive. Data is retained. This is the normal way to offboard. |
| Run a proper exit with last working day, notice period and Full & Final settlement | Exit Management | Generates the exit workflow and F&F. Use this for resignations and terminations. |
| Permanently erase the employee and their data | Delete | Irreversible. Only for records created by mistake — not for people who actually worked and were paid. |
Rule of thumb: for anyone who was ever on a payroll run, mark inactive (or run Exit Management). Do not delete them — deleting removes the records you need for compliance and past payslips.
Mark an employee inactive
- Go to Employees (the Employee Directory).
- Open the employee you want to offboard.
- Set their status to Inactive and enter the date they stopped working.
- Save.
The employee can no longer log in, and they stop being counted as an active employee for licensing and headcount.
Run a full exit (resignation / termination)
Use Exit Management when there's a real separation to process:
- Open the employee and start Exit Management.
- Enter the resignation date, last working day, and reason.
- Approve the exit (manager → HR), then generate the Full & Final (F&F) settlement — this reconciles pending salary, leave encashment, and any recoveries.
- Once F&F is settled, the employee moves to Inactive.
📺 The walkthrough above shows the end-to-end exit flow.
Common issue: "I marked them inactive, but they still show up in payroll"
This is expected in two situations:
- They worked part of the current month. If the last working day falls inside a payroll period you haven't closed yet, the employee must stay in that run so they get paid for the days they worked. They'll drop out of the next cycle automatically.
- The exit / F&F isn't completed. If you started Exit Management but haven't settled the Full & Final, the employee is still "in progress" and remains visible in payroll until F&F is done.
To confirm: check the employee's status and their last working day against the payroll month you're running. If the last working day is before the start of the period and F&F is settled, they will not appear.
When to contact support
- The employee is inactive and fully exited but still appears in a future payroll run.
- You need to reverse a deletion (deletions are irreversible — contact support immediately).
- F&F settlement shows amounts you can't reconcile.
Use the assistant (bottom-right) or raise a ticket with the employee's ID and the payroll month in question.