Employee directory, org structure & reporting manager

The Employee Directory is your single source of truth for everyone in the company — their department, designation, location, and who they report to. The org structure flows from here into approvals (leave/attendance go to the right manager).

Find people and the org

In the Directory you can search employees and view the organization structure — teams, departments, and reporting lines.

Set department, designation & location

These come from company setup: - Departments (and sub-departments) — created under company settings. - Designations — job titles. - Work locations — your offices/branches (also used for attendance geo and PT by state).

Assign them on the employee's Work details.

Change someone's reporting manager

1. Open the employee in the Directory.
2. Update the reporting manager (primary, and secondary if used).
3. Save. New leave/attendance approvals route to the new manager going forward.

Changing the manager affects future approvals; requests already pending may still sit with the previous approver.

Common issues

• Approvals going to the wrong person — the reporting manager is set incorrectly; update it.
• Employee missing a department/designation — assign them; some reports and rules group by these.
• Can't edit org fields — they're admin-level; a plain manager only sees their reportees.

When to contact support

The reporting manager is set correctly but approvals still route to the wrong person — raise a ticket with the employee ID and the expected manager.