Support โ€บ Mobile App

Apply for leave and view payslips on mobile

โ–ข Mobile AppUpdated 2026-07-15

Beyond attendance, the mobile app covers the day-to-day self-service tasks employees need โ€” applying for leave, checking payslips, and submitting expense claims โ€” all from your phone.

Applying for leave

  1. Open the app and go to Leave.
  2. Choose the leave type, the dates, and add a reason if required.
  3. Submit the request. It goes to your manager/approver, and you'll be notified once it's approved or rejected.
  4. Check your leave balance from the same section before applying, so you know what's available.

Viewing payslips

  1. Go to the Payslips section of the app.
  2. Select the month you want to view.
  3. Open or download the payslip for that month, once it's been generated and released for your organization.

If a payslip for a recent month isn't showing yet, payroll for that month may not be finalized โ€” check with your HR team on the release timeline.

Submitting an expense claim

  1. Go to Expense in the app.
  2. Add a new claim, attach a photo of your receipt, and fill in the category, date, and amount.
  3. Submit โ€” it goes straight to your approver's queue, the same as it would from the web app.

Common issues

  • Leave balance looks wrong โ€” balances update as requests are approved/rejected; a pending request doesn't deduct from the balance until it's approved.
  • Can't find a payslip โ€” confirm the month's payroll has been processed and released by your HR team.
  • Receipt photo won't attach โ€” check the file size and try retaking the photo in better lighting if the app flags it as unreadable.

When to contact support

If an approved leave request or a released payslip isn't visible in the app after refreshing, raise a ticket with your employee ID and the specific month/dates.

Related: Install the mobile app and log in, Notifications on the mobile app

Explore the product: Kredily Employee App โ€” free to start for unlimited employees.
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