Support โบ Mobile App
Apply for leave and view payslips on mobile
Beyond attendance, the mobile app covers the day-to-day self-service tasks employees need โ applying for leave, checking payslips, and submitting expense claims โ all from your phone.
Applying for leave
- Open the app and go to Leave.
- Choose the leave type, the dates, and add a reason if required.
- Submit the request. It goes to your manager/approver, and you'll be notified once it's approved or rejected.
- Check your leave balance from the same section before applying, so you know what's available.
Viewing payslips
- Go to the Payslips section of the app.
- Select the month you want to view.
- Open or download the payslip for that month, once it's been generated and released for your organization.
If a payslip for a recent month isn't showing yet, payroll for that month may not be finalized โ check with your HR team on the release timeline.
Submitting an expense claim
- Go to Expense in the app.
- Add a new claim, attach a photo of your receipt, and fill in the category, date, and amount.
- Submit โ it goes straight to your approver's queue, the same as it would from the web app.
Common issues
- Leave balance looks wrong โ balances update as requests are approved/rejected; a pending request doesn't deduct from the balance until it's approved.
- Can't find a payslip โ confirm the month's payroll has been processed and released by your HR team.
- Receipt photo won't attach โ check the file size and try retaking the photo in better lighting if the app flags it as unreadable.
When to contact support
If an approved leave request or a released payslip isn't visible in the app after refreshing, raise a ticket with your employee ID and the specific month/dates.
Related: Install the mobile app and log in, Notifications on the mobile app
Explore the product: Kredily Employee App โ free to start for unlimited employees.
Was this helpful?