Generate letters and Form 16

Kredily generates HR letters (offer, joining, experience, relieving, salary certificate) from templates, and Form 16 for tax. Employees can request letters; admins approve and release them.

Admin — generate a letter

1. Go to the Letter Generation module.
2. Pick the letter type and the employee.
3. Review the template (the fields auto-fill from the employee's record), then generate and release it. Once released, the employee can preview/download it.

Employee — request a letter

1. Click New Letter (top-left of the letters area).
2. Choose the letter type and add a reason.
3. Submit. After your HR approves the request, you'll get an option to preview or download the letter on your device.

Form 16

Form 16 is generated seasonally, after the financial year:

1. Go to Payroll → Statutory → Form 16 (Form 24Q sits alongside it).
2. First download Part A & Part B from TRACES (the government portal).
3. Upload Part A & Part B into Kredily.
4. Generate Form 16 for your employees.

Kredily can't produce Part A/B itself — those come from TRACES. Kredily merges them into the employee's Form 16.

Common issues

• Letter generation error — usually a missing field on the employee's record (e.g. designation, date of joining, CTC) that the template needs. Complete the profile and retry.
• Employee can't download — the request hasn't been approved/released yet, or the letter type needs a template configured.
• Form 16 won't generate — Part A/B haven't been uploaded, or were uploaded for the wrong PAN/quarter. Re-download from TRACES and re-upload.

When to contact support

A template is configured and fields are complete but generation still errors — raise a ticket with the employee ID and letter type.