Support โบ Attendance
Set up attendance rules & shifts
An attendance rule defines how a group of employees is tracked โ shift timings, grace, half/full-day thresholds, penalties, overtime, and the tracking method (web, geo, biometric, selfie). Kredily ships common presets; you can also create your own.
Create and assign a rule
- Go to Attendance โ Rules. You'll see ready-made presets, or create a new rule.
- Set the shift in/out time (e.g. in 10:00, out 19:00), a grace period, and the full-day / half-day duration thresholds per your policy.
- Choose the tracking method(s) โ web clock-in, geo-fencing, biometric, selfie / face recognition (KredEYE), live tracking.
- Assign the rule to the relevant employees.
Advanced options
- Auto-deduction โ automatically mark LOP/half-day when an employee falls short of the required hours.
- Overtime โ enable OT and choose whether it counts before or after the shift. You can also add IP restriction so clock-in/out only works from your office's static IP.
- Penalties โ define penalty logs for late marks / shortfalls.
Common issues
- Clock-in failing for an employee โ see Can't clock in; usually geo-fence/location or no rule assigned.
- Wrong half-day/LOP marks โ re-check the rule's full/half-day thresholds and grace.
- Overtime not recorded โ OT must be enabled on the rule, and the before/after-shift setting must match how staff actually work.
When to contact support
A rule is configured and assigned but attendance still computes wrong across employees โ raise a ticket with the rule name and an example employee + date.
Explore the product: Kredily Attendance Management โ free to start for unlimited employees.
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