Approve or reject team claims (manager)
As an approver you review your team's claims and either approve (in full or in part) or reject them with a reason.
Review the queue
Open Expense โ Approvals. Each pending claim (status Submitted) shows the employee, category, amount and receipt. The Overview tab summarises what's awaiting you, team spend this month, and how much you've approved.
Act on a claim
- Approve in full โ accept the claimed amount.
- Approve in part โ edit the Approved amount to pay less than claimed (e.g. trim an over-limit meal). The employee sees what was and wasn't paid.
- Reject โ a reason is required; it's shown to the employee.
- History โ see where the claim is in the approval chain (e.g. Manager ยท L1/2).
Do several at once
Tick the checkboxes and use Bulk Approve or Bulk Reject. A bulk rejection applies the same reason to every selected claim.
Depending on your company's rules, a flagged claim (missing receipt, over a limit, or old) may route to Finance for a second approval after you approve it โ see Why a claim is flagged or rejected.
When to contact support
If a claim you approved stays in your queue, or the approval chain shows the wrong next approver, raise a ticket โ your admin may need to adjust the approval workflow.