What is the customer support that you are offering?

1Answer

Our clients are assigned a dedicated Account manager who will help you complete the initial setup of your account.

For the ‘Free Forever’ plan, your account manager will also assist you through the first 2 payroll cycles executed through Kredily. And, receive online support through Live Chats, Emails and Community Help.

For the ‘Enterprise’ plan, your account manager will also you through all your payroll cycles as per your need. And, receive support through Phone Calls, Live Chats, Emails and Community Help.

As a Kredily user, you can also explore our support section which contains extensive user guides on how to use our product and FAQ’s to help you better understand the functionalities of our platform.

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